FAQ
Web Portal Access
Accessing and Playing NuMedia's Web Portal Our NuMedia web portal is designed for instant and simple access by any Internet connected device. You can access by any type of computer like PC, Mac, Chrome Book etc. You can also access from any Smart ...
How do I get local Channels?
Because NUmedia is a streaming media service, all the content we stream comes from the same sources. As a result it isn't likely that your local channels are not available with NUmedia. However there are a couple of other solutions. Depending on ...
Who can use a text keyword?
Retail clients and Star 2 Directors can request a keyword. Visit: https://tvizion.com/#keyword
Do I need a Smart TV to use NuMedia?
No, a Smart TV is not required however some Smart TV's will allow for the installation of the NuMedia app. Make sure your Smart TV is android compatible and allows for 3rd party app installation. Please check with your manufacturer.
How Do I Commission qualify?
In order to qualify for commissions you must have your auto pay set up.
How do I Withdraw commission?
Log into your back office and click on CASH HISTORY. Scroll to the bottom of the page and click on the button that says MAKE WITHDRAWAL REQUEST. Your request will be reviewed and issued within 72 hours.
When will the Non-Profit program start?
When the Non-Profit program is available it will be announced company wide.
How does the Text Keyword Work?
SMS more commonly known as text-messaging stands for short message service. When you use it for personal communication you simply type the message into your phone and send it to your friend's phone number A short code is a five to six digit code ...
How can I change my payment details?
Please send a support ticket to change payment details.
How do directors set themselves on autopay?
Once you paid to become a Director your first month is included. Before the end of the 30th day you'll need to set autopay because that is a requirement in order to collect commissions. Just follow the instructions you get on any notification or ...
How do I subscribe with autopay?
As a subscriber, when you subscribed for the service you are automatically put on monthly $49.95 services autopay. Member customers pay using their VISA/MC credit or debit cards. Directors must pay by checking account method exclusively. Your ...
Does NuMedia work with Roku or other devices?
The NuMedia application currently runs on most Android devices including, Amazon Firesticks, Android based media players with current operating systems, Android phones, Chrombooks and some Smart TV's. Smart TV's must have an Android operating system ...
Where I can get my NuMedia 15 Day free trial account?
Please contact your local NuMedia current referral Member or marketing Director to get their referral web site link. You must have a referral code to get your 15 days of free trial account.
What are qualifying groups
To get the best understanding of the Qualifying groups please watch this training video: https://vimeo.com/266811169
Can NuMedia be used on Multiple Internet connections?
YES. You can use your NuMedia account on other mobile devices like your Android mobile phone and chromebook computer as well as other Amazon Fire Stick media players. There is a limited number of three (3) device that you can use simultaneously ...
Where can I learn more about the Retailer program?
To learn about what the retail program has to offer retail businesses, simply visit https://tvizion.com/retail or contact your local TVizion Director.
What is the refund policy for NuMedia marketing Directors?
When you decide to become a 1 or 2 STAR Director, during the sign up process you are required to agree to the 3 day right of rescission. After the 3rd day there is no refund for the Director sign up fees.
What is the refund policy for Customer Members?
You do NOT pay anything for your 15 days of free trial. Therefore, NuMedia does not offer refunds beyond your initial 15 day trial account once you've been charged for your 1st month's services.
How long has NuMedia been in business?
The NuMedia service has been in development for several years but was made available to the public in late June 2018.
How NuMedia is different from other media services?
What separates NuMedia from other streaming media services is that instead of offering an a la carte type of service that in the end, if you want any reasonable amount of content, still causes you to pay just as much as you might with a cable ...
Is NuMedia Legal?
NuMedia STREAMING IPTV FACTS AND LAWS – When television is being watched by subscribers or customers from streaming IPTV providers such as NuMedia and others, they are usually on what is referred to as a carriage deal which was negotiated before they ...
What devices can the NuMedia app be used on?
The TVizion application currently runs on most Android devices including, Amazon Firesticks, Android based media players with current operating systems, Android phones, Windows and Mac computers and some Smart TV's. Smart TV's must have an Android ...
Where Did My NuMedia Icon Go on my Firestick?