A Cut Above | General | Knowledge Base

General
Scheduling FAQs
How Do Your Scheduling Notifications Work? Annual Programs Mowing Notifications: We set the upcoming weekly schedule at the end of each week, and then we send out an email notification with your estimated next mowing service date (usually ...
Autobilling FAQs
Why am I being billed during the offseason? Our 12 interest free monthly payments plan bills the same amount every month all year long. This payment option was designed so that our customers wouldn't experience spiked payment amounts during the busy ...
Payment Options
Annual Programs 12 Interest Free Monthly Payments Full Year Prepay One Time Services Payment Due At Checkout/Signup (for purchases over $2,000 we can offer 50% down and 50% upon completion; available upon request only) More Resources Terms & ...
Annual Prepay Renewal FAQs
Why did my price increase? A Cut Above has a standard annual 5% price increase that is automatically generated at the beginning of the new auto-billing cycle. This slight change is due to the ever-increasing cost and annual inflation of items such as ...
What happens to my account when mowing is shut down for the year?
What happens to my account when mowing is shut down for the year? "Pay As You Go" Customers: Your account stays active but your card will not be charged until we start cutting again next year. This keeps your spot on the route and the pricing you ...

Popular Articles
Acceptance Terms - Cancellation Policy
Acceptance Of Proposal The quoted prices, specifications, and conditions are satisfactory and are hereby accepted and A Cut Above is authorized to do the work as specified. Seller reserves the right to make any corrections to prices quoted due to ...
Cleanup Program FAQs
Why the “A Cut Above” Cleanup Program? Our Cleanup Program ensures that your mulch beds maintain a pristine appearance all year round, exceeding expectations in every way. By opting for this comprehensive approach, you not only enhance the visual ...
Disclaimers
Release of Liability Disclosure A Cut Above, LLC (ACA) uses safety deflectors on our mowers to minimize the possibility of any debris from damaging you or your property. ACA also does their best to check for debris and other objects that may cause or ...
What happens to my account when mowing is shut down for the year?
What happens to my account when mowing is shut down for the year? "Pay As You Go" Customers: Your account stays active but your card will not be charged until we start cutting again next year. This keeps your spot on the route and the pricing you ...
Mowing Program FAQs
Can you explain the signup process? First, browse the shop, add to cart, and then checkout via your preferred payment option. Once your order is placed our office is alerted and will begin processing your order. You'll receive a couple of onboarding ...

General