I registered an account in the aTouchAway app before receiving an invitation link. What do I do?
If you registered before receiving a registration link from your doctor or care team and the app does not show what you’re supposed to see, please follow the steps below:
Before these steps, please close the aTouchAway app on your device if it's open. You don't need to log out.
1. Go to the registration link you received.
2. Click on the "Already have an account? Redeem code here" link at the bottom of the registration page.
3. Enter your account credentials, and click on Submit. You will see a confirmation under the Submit button.
4. Open the aTouchAway app and you will be added to the group you belong to. Any automatic actions for your group will be shown.
Note: The steps to follow next will be provided by your doctor or care team, please refer to the email you received from them.
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We've Moved!
Please visit help.aetonix.com We recommend you bookmark the new site, as this page will cease to exist. Thank you! See you at our new support site!
We've Moved!
Please visit help.aetonix.com We recommend you bookmark the new site, as this page will cease to exist. Thank you! See you at our new support site!
We've Moved!
Please visit help.aetonix.com We recommend you bookmark the new site, as this page will cease to exist. Thank you! See you at our new support site!