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    • Recent Articles

    • Altro Smart Lock and Google Home Integration

      Altro Smart Lock can be integrated with Google Home. Follow the below steps- 1. Open Google Home App 2. Go to Add and manage 3. Go to Setup device 4. Click on Works with Google 5. Search Altro Smart 6. Authorize and add devices Google Home Skill link ...
    • Latch does not rotate OR Latch rotates only when the key is inserted

      You should check the alignment of the latch, lock cylinder, and inside unit knob rotation in the installation process. These need to be in sync to rotate the knob in a correct manner. The outer unit lock cylinder tailpiece needs to be rotated to ...
    • Altro Smart Lock Battery not working

      Please check the below steps to determine if the battery is working: 1. Are you able to see LED light when the battery pack is connected for charging? Green means battery pack is 100% charged and Red means battery pack is being charged. For charging ...
    • How does Auto Unlock feature work?

      Zero Touch Technology automatically unlocks your door! With your new Altro Smart Lock, the smart lock connects with your phone and can automatically unlock your door when you arrive, so you can go keyless.  To enable Auto unlock, go to- Device ...
    • Is my smartphone compatible with Altro Smart Lock?

      The Altro Smart mobile app is compatible with iOS smartphones (version 10.1 and up) and Android smartphones (version 7.0 and up) Currently, video codec limitations from smartphone manufacturers do not support video features on the below-listed ...
    • Popular Articles

    • Altro Smart Key Features

      1-Way HD Video and 2-Way Audio – Real time communication with visitors through Altro Smart app ​Motion Detection – Altro Smart streams live video of all activity outside your door via the Altro Smart smartphone app   Auto Lock – Altro Smart will ...
    • Locking and unlocking your Altro Smart Lock

      There are different ways to lock and unlock your Altro Smart lock: Access Code: The Altro Smart lock comes with an embedded smart touch keypad. The touch keypad comes live and gets illuminated when user long presses the doorbell button for more than ...
    • Altro Smart Lock and Amazon Alexa Integration

      Altro Smart Lock can be integrated with Amazon Alexa. Follow the below steps- 1. Open Amazon Alexa App 2. Go to More 3. Click on Skills & Games 4. Search Altro Smart 5. Click on Enable Skill Start by saying ''Alexa, lock the main door'' ''Alexa, is ...
    • Altro Smart Lock Overview

      The Altro Smart is a keyless all-in-one video and audio enabled smart lock you can control from your smart phone. With the 1-way video and 2-way audio feature, you can see who is at your door and speak to them from anywhere. With built-in Wi-Fi, the ...
    • What if I want to change my Wi-Fi profile?

      Go to setting from home page You will see ‘Wi-Fi settings’ option Click on "Tap here to use a different Wi-Fi network" From the Phone settings, you can use Wi-Fi profile you want to connect with.