Altro Smart Inc | Home


How Altro Smart Works
Installation
Troubleshoot
Compatibility


    • Recent Articles

    • How To Resolve Deadbolt Latch Alignment Issue

      ​ Also see- Altro Smart Lock Model X Door Preparation video: https://youtu.be/n7Lgop9bYgA

    • Altro Smart Lock and Google Home Integration

      Altro Smart Lock can be integrated with Google Home. Follow the below steps- 1. Open Google Home App 2. Go to Add and manage 3. Go to Setup device 4. Click on Works with Google 5. Search Altro Smart 6. Authorize and add devices Google Home Skill link ...

    • Latch does not rotate OR Latch rotates only when the key is inserted

      You should check the alignment of the latch, lock cylinder, and inside unit knob rotation in the installation process. These need to be in sync to rotate the knob in a correct manner. The outer unit lock cylinder tailpiece needs to be rotated to ...

    • Altro Smart Lock Battery not working

      Please check the below steps to determine if the battery is working: 1. Are you able to see LED light when the battery pack is connected for charging? Green means battery pack is 100% charged and Red means battery pack is being charged. For charging ...

    • How does Auto Unlock feature work?

      Zero Touch Technology automatically unlocks your door! With your new Altro Smart Lock, the smart lock connects with your phone and can automatically unlock your door when you arrive, so you can go keyless.  To enable Auto unlock, go to- Device ...

    • Popular Articles

    • How do I 'RESET' Altro Smart Lock Model X?

      Do not RESET the device unless advised by the tech support team to do so. This function is in place to do a hard reset of Altro Smart Lock Model X and requires a set of steps to be followed which will be shared by the tech support team. If you wish ...

    • Altro Smart Key Features

      1-Way HD Video and 2-Way Audio – Real time communication with visitors through Altro Smart app ​Motion Detection – Altro Smart streams live video of all activity outside your door via the Altro Smart smartphone app   Auto Lock – Altro Smart will ...

    • Locking and unlocking your Altro Smart Lock

      There are different ways to lock and unlock your Altro Smart lock: Access Code: The Altro Smart lock comes with an embedded smart touch keypad. The touch keypad comes live and gets illuminated when user long presses the doorbell button for more than ...

    • Altro Smart Lock and Amazon Alexa Integration

      Altro Smart Lock can be integrated with Amazon Alexa. Follow the below steps- 1. Open Amazon Alexa App 2. Go to More 3. Click on Skills & Games 4. Search Altro Smart 5. Click on Enable Skill Start by saying ''Alexa, lock the main door'' ''Alexa, is ...

    • Altro Smart Lock Overview

      The Altro Smart is a keyless all-in-one video and audio enabled smart lock you can control from your smart phone. With the 1-way video and 2-way audio feature, you can see who is at your door and speak to them from anywhere. With built-in Wi-Fi, the ...