Q Media - Q. How do I get audio from my soundbar/soundbase via HDMI from my LG TV?

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• Q Media - Q. How do I get audio from my soundbar/soundbase via HDMI from my Sony TV?

  Answer: We think getting audio via HDMI from a Sony TV is critical in getting it to convey the sound. Here's an extract from Sony's website: The Audio Return Channel (ARC) feature allows you to transfer audio from the TV to a Home Theatre receiver ...

• Q Media M2/M3 - Q. My TV doesn't have an ARC (Audio Return Channel) HDMI. Does that mean I can't use my TV remote to control the M3?

  Answer: Not necessarily; our suggestion, if you cannot get audio via the HDMI connection on an older TV, try adding an optical connection at the same time. The key feature required to allow your TV's remote handset to control the M3 (including M2) is ...

• Q Media - Q. How do I get my soundbar/soundbase to work with Virgin Media V6 remote handset?

  Answer: The simplest way to programme your Virginmedia V6 remote to work with your Q media device is by searching for the correct code. Make sure your soundbar/soundbase and your Virgin Media box are switched on and connected using and appropriate ...

• Q Media M2/M3 - Q. How do I use HDMI to connect my M2 Soundbase or M3 Soundbar to my TV?

  Answer: To use the HDMI (ARC) connection, four things need to be in place before the soundbar will connect with the TV via HDMI (ARC) so that it takes the place of your TV speakers and can be controlled using the TV's remote. These settings normally ...

• Q Active - Q. I have an LG OLED TV, when I watch Netflix or another streaming video service, I find that I get audio drop-outs, why?

  Answer: After some investigation online we have come across many instances on forums where customers are experiencing the same drop-outs in audio when connected to their LG OLED TV via HDMI (ARC), but this seems to be common issue across a wide ...