Q Acoustics Support

Q Media M2/M3 - Q. I can't get Bluetooth to work on my Q media product?

Answer:

Try removing the power completely, then switching it back on pressing the PAIR button on the back for 10 seconds, this will clear and reset the Bluetooth paired list. Press the centre (source) button on your Q media product until the LED turns blue and if it is flashing you should be able to see it on the discoverable Bluetooth list seen on the screen of your device and connect to it. If you are still having a problem getting it working, please do not hesitate in contacting us via the online form, telling us at which stage this is not connecting.