Q Acoustics Support

Q Media - Q. Why does my Panasonic TV not switch to external Amplifier/Speakers with my HDMI Soundbar?

Answer:

If there is no sound from the Soundbar, even though CEC commands appear to work, you may need to manually go through the TV's settings menu and select Ampifier (i.e. an external speaker). Please note that this can be deep within the menu settings e.g. Setup > More > Speakers > Amplifier.

NB: There can also be a delay before TV sound switches to Soundbar.