Q Acoustics Support

Q Media - Q. Why is my soundbar/soundbase automatically switching to Bluetooth?

Answer:

In designing our products we had to trade-off normal ease of pairing with illicit pairing. The M4 has auto-source selection with Bluetooth given top priority. If your phone is connected and producing music or any signal (like a text arrival notification) it will switch to it.

You can use the ‘Pair’ button on the back to un-pair the device. Alternatively, when the "Source" button is used on the remote control, or by a short press of the central source button on the unit itself, the product will stay on the selected source and stop auto-source selection. Auto-source selection will be resumed after the unit has been put into standby.