How to report a bug by sending a video or screenshot
You can send a video of the issue you are facing using one of the methods listed below.
If you are not technically savvy you may also use the easier web-based video-capturing method found here.
Take a screenshot using your computers screenshot tool
Your computer has the ability to send a screenshot Select the operating system you have for further instructions
Take a screenshot using a FREE 3rd party tool
- MAC AND PC - Gyazo https://gyazo.com/en
- MAC and PC - LightShot https://app.prntscr.com/en/index.html
- MAC and PC and Chrome Browser - Monosnap - https://monosnap.com/welcome
Related Articles
How get updated about a feature request or bug report?
To get updated about a feature request that you made or was put into the feature request board on your behalf, please follow these steps: 1. Go to the asinzen board page 2. Select either the Feature Request or Bug Tracker 3. Search for the bug ...How to take a screenshot or video of the Chrome Browser console log window?
To take a screenshot of the Chrome Browser JavaScript Console Log window please follow the instructions below For help on how to take screenshots or videos refer to this guide here. 1. Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac) to open ...How do I report a brand that sent me an IP Claim on AZInsight?
To report a brand you received an IP Claim form you can use the built-in form on the AZInsight or AZAlert tool following the steps outlined in the video below. Please remember to provide a screenshot or picture of the email, document, or message from ...How do I report an issue with AZInsight?
If you found a bug, we recommend checking the Bug Tracker Board to see if the issue has already been reported and being worked on. If it a known, you can also check our Known Issues section on our support portal. Below are the two methods of ...How do I report a meltable product that is not show up?
AZInsight gets the meltable information from the Amazon Meltable list that you can find here. Before reporting that an ASIN doesn't show up as meltable, verify that the ASIN is included on the Amazon Meltable list first. Click on the gear Settings ...