Why aren't tickets integrating with AutoServe1 from Protractor?
If you don't see your work orders in Protractor populate into AutoServe1, you may not be using the right inspection name, or you may have accidentally changed the inspection name which would result in the inspection never transferring across.
If you setting up a new inspection in AutoServe1 and want it to integrate with your Protractor work orders watch this video as it will walk you through on how to set up protractor with AutoServe1 inspections.
If you continue to experience issues with AutoServe1 & Protractor integration, please don't hesitate to reach out to our technical support team.
Phone:
1-800-268-3437
Email:
Sales Inquiries: sales@autoserve1.com
Training Inquiries: successteam@autoserve1.com
Billing Inquiries: accounts@autoserve1.com
Technical Inquiries: help@autoserve1.com
Related Articles
Getting AutoServe1 Inspections integrating with your Protractor Database
Click HERE and you will find a 10 minute demonstration video which covers the following: Creating an AutoServe1 inspection in Protractor If you would rather do a live training session, please sign up for one of our webinars HERE! If you have any ...AutoServe1 & Protractor Demonstration Video
Click HERE and you will find a 15 minute demonstration video which covers the following: Creating a WO in Protractor Performing an inspection as a technician Taking pictures, videos, adding notes and viewing the vehicles schedule maintenance. ...Getting Started Document - Protractor
On this page you will find a copy of our Comprehensive Getting Started Guide for using Autoserve1 with Protractor. You can download the guide HERE. This guide will take you through using Autoserve1 step-by-step, including embedded videos, and covers ...How do I remove tickets off my dashboard?
If you don't have integration running at your shop, and you'd like to remove tickets from your dashboard you must first sign in as a service advisor and look at the store list. From there, click on the paper icon beneath the RO#. Click the image ...Inspection Builder1 Tutorial
Click HERE and you will find a 3 minute training video which covers the following: Creating an AutoServe1 inspection in Protractor If you would rather do a live training session, please sign up for one of our webinars HERE! If you have any ...