What if my card is lost or stolen?

What if my card is lost or stolen?

Reloadable MasterCard®

Call 1-866-680-7368, as soon as possible.

If you think you may have temporarily misplaced your card, to prevent misuse while you look for it, you can also go online to suspend your card yourself (see instructions below on how to access www.gotomyprepaidcard.com). You can then unsuspend the card if you find it. If you cannot find your card, you must call the 1-866-680-7368 to report the lost or stolen card.
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