What is a pre-authorization?
Certain merchants (often Hotels, Gas Stations) will pre-authorize your card for an amount (20% or more in addition to the purchase amount) prior to your purchase to check if the funds are available and/or to hold the funds for a future payment.
Your card must have the full amount that is being pre-authorized or the pre-authorization will be declined.
What is the difference between current and available balance?
The Available balance is the amount that is currently available for transactions. It can be less than the Current balance if the are pending or pre-authorized transactions that have not completed.
Closure of your Berkeley Non-Reloadable Visa Prepaid Card Account Ending Effective Date: February 2, 2020
January 2, 2020 Dear Berkeley Non-Reloadable Visa Prepaid Customer, According to our records, you have a registered Berkeley Non-Reloadable Visa Prepaid card identified above (“Card”). In accordance with your Cardholder Agreement, we are notifying ...
Logging In to 360 Hub
Your username is usually your company email address. As a security measure, your account will be locked after 3 unsuccessful login attempts. To have your account unlocked, contact firstname.lastname@example.org from your company email address and ...
Important update for US (MetaBank) clients
Updates will be posted here regularly. As Berkeley Payments is transitioning to a new US banking partner, we are eager and excited to begin the process of setting up your program with Stride Bank, N.A. We are aggressively working to complete all ...
Important update for Scotiabank clients
Dear Client, Please be aware of an important update as a valued Berkeley client. We have selected a new issuer for prepaid cards. Your current prepaid program will continue to be supported by Berkeley. We have partnered with PACE Credit Union that ...