January 2021 Newsletter

January 2021 Newsletter

Please note that due to our name change, our January email was sent from support@blokparty.com (rather than support@playtable.com).  If you did not receive any emails from us in January, please check your inbox and spam and make sure that support@blokparty.com (TapTop (formerly PlayTable)) is whitelisted in your account, so you don't miss any other updates!


Happy 2021!
 
We're pretty excited about the year to come, and we want to kick things off by sharing some pictures of TapTops, all wrapped up and ready to begin shipping from the factory next week!
 
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Aren't they beautiful?  We're working hard to bundle up thousands of these little rectangles of joy and send them on their way to your homes, but to do it we need your help.

As soon as you're able, please login to this site using the email address and 8-digit receipt number associated with your order. 

Once you're logged in, you'll be asked to update and verify your shipping address and phone number, then press the finalize button to save your information and confirm delivery.  You won't be able to make any additional edits after finalizing, so make sure all your info is correct before you press that button!

Once they leave the factory, they've still got quite a journey ahead of them - a train trip through the Chinese countryside will take them to the port, where they'll get on a ship bound for California, then spend some time in customs before finally arriving at Blok Party HQ.  From there, we'll slap some shipping labels on those babies and send them off to complete the final leg of their journey to your doorsteps by late March or early April.  Whew!

When you login to the orders site, please bear in mind that if you have yet to complete payment, you won't be able to finalize your order or update shipping information just yet.  We're holding off on taking additional payments until TapTops have actually reached HQ, but we will be reaching out to all customers who are missing payments to let you know what your options are by the end of February or early March.  If you think there's been a mistake, and you have already completed your payments, please reach out to our support desk, so we can rectify the situation.

Before we go, we have one more announcement - due to the manufacturing changes we had to make earlier this year, our new partner was only able to produce a single color, so we decided to go with the most popular one - Marshmallow White.  We're thrilled with the way the final product looks, especially because it creates the perfect canvas for users to get creative and customize their devices!  We can already envision the Instagram pictures. ;)

It's been a long and wild ride, with plenty of bumps and turns along the way, so we can't thank you enough for sticking with us through it all.  This incredible product truly wouldn't exist without your support and patience, and we can't wait to finally see it in your hands and share all the hard work that's gone into creating it.

Game On,
The Team at Blok Party
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