TapTop Support

TapTops Are Shipping!

Hello!  TapTops have arrived at the fulfillment center and begun shipping out via FedEx to customers' homes!  Woohoo!  Some of you may have even received your tracking numbers already, but if you haven't yet, don't worry.  It will be sent to you in a separate email once FedEx picks up your individual device over the course of the next week.  In the meantime, we wanted to take advantage of the few days left before your TapTop arrives to go over some important information.
  • The Games!

    • This the part you’re all obviously looking forward to the most, so we wanted to give you a little information on what to expect.  As of now, we have about 20 games ready to play in the TapTop library and 50 more that are still in development.  Some games, like Chess, Checkers, or Texas Hold’Em, are free to play at all times.  Others will eventually require a subscription for full access to the library, BUT as an early backer, you’ll have FREE access to ALL the games in the library for 3 months.  So once you get your device, there’s nothing stopping you from playing every game we’ve got.  Just plug in, login, download a game, and get playing.  :)

  • Alexa Voice Based Games!

    • Alexa?! Alexa!!  We’re proud to announce that Alexa is now an integral part of TapTop!  Alexa will enable TapTop to be much more than a game console and turns it into a true touchstone device, something that will likely live on your kitchen or coffee table and become the centerpoint of gathering and connection.  Not only can you use Alexa on your TapTop to check the weather, play your favorite song, or answer questions about the meaning of life, but you can also play dozens of voice-based board games, trivia games, and RPG games.  All you have to do is make sure you've connected Alexa on your device and then say "Alexa, let's play a game." We’re also in the process of working with many of the other Alexa board game publishers out there to bring their games directly to TapTop and are launching first with Dead Giveaway (formerly known as St. Noire) from Nolan Bushnell, founder of Atari, and the Virsix team.    

  • The Toys!

    • We know many of you are eager to try out TapTop’s smart toys and dice.  When we ran into production delays with TapTop last year, we decided to put toys and dice production on hold until after all pre-orders shipped.  We hope to have them available soon, but in the meantime, we’ve made sure that every game on your TapTop can be played without them.

  • Troubleshooting and Questions

    • For more detailed information on the topics above, other questions, or help troubleshooting, please head over to our Knowledge Base to check out our FAQs and submit a support ticket if needed.  Please keep in mind that we’re a very small team at Blok Party, so it may take us some time to get back to you.  Also, while we’re immensely proud of the product we’ve shipped to you, we’re by no means done making improvements, adding new games and features, and fixing bugs if they arise.  To that end, as one of our early backers, you’re in the unique position to help shape TapTop’s future development.  We’re always open to thoughtful feedback and grateful for any reports of bugs you come across - it will only help us to make TapTop even better.

Thank you again for your patience and support! And for reading all of what turned out to be a very long email. ;)  We couldn’t have done any of this without you.  Now let’s get the party started!

The Team at Blok Party
Game On,
The Team at Blok Party

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