Support Team

What is the Trading Platform?

The trading is also known as trading in some regions. exchanging the fiat assets offline and confirming the transaction online. Once the fiat asset exchange is confirmed by both parties, the digital asset is released to the buyer.


2. Can I deposit US dollars (or other fiat currencies)?

 

You don't need to deposit US dollars (or other fiat currencies) into your account to buy cryptocurrency. Transfer your US dollars (or other fiat currencies) directly to the seller's accepted payment method (e.g., bank transfer, PayPal, or BitPay).

 

3. Can I trade without KYC, what do I need to do before trading?

 

No, in order to protect both parties from financial risks, we require buyers and sellers to use real-name and bound payment method and KYC.

 

4. How many payment methods can I link to my account?

 

You can add up to 20 payment methods, and they can be the same type (for example you can add 20 different bank cards). You will have to enable the payment method before you can use it for selling orders.

 

5. Can I use someone else's account as a payment method?

 

No, for security reasons, when adding a new payment method, we only allow using the name from verified KYC information as the account owner’s name. If there is a mistake in the verified name, you will have to contact Customer Service to correct it before you can add the payment method correctly.

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