Unable to load after installation
Update 06/13/2019:
Troubleshooting Software:
Problem: Software unable to load after installation
- Check to see if software meets Minimum Computer Specifications. To see existing computer specifications
- In Search Bar Type "Settings"
- Select System
- Select About
- Minimum Software Requirements:
- Processor - dual core @ 2.4 Ghz (i5 or i7 Intel processor or equivalent AMD)
Ram - 4GB
Hard Drive - 10 GB free space
Internet Speed: 10MB Download/5MB Upload Minimum
Windows 10 Professional 64 bit
- Processor - dual core @ 2.4 Ghz (i5 or i7 Intel processor or equivalent AMD)
- Follow installation instructions:
- New Users: https://www.boxmedicalsolutions.com/msnw.html
- Existing Users: https://www.boxmedicalsolutions.com/msw.html
- If converting from Meibox 1.0 Software to 2.0 Software, ensure that you have fully uninstalled software prior to installing the 2.0 software
- If installed, but unable to log check email associated with username to verify account. See step 3 existing users page.
- If you do not receive confirmation link, check spam email to ensure that email is not blocked. After locating email, click on verification.
- If you do not receive an email, contact us at support@boxmedicalsolutions.com