Box Medical
            Knowledge Base Box Medical Solutions Inc. Troubleshoot

            After uninstalling the Meibox 1.0 Software and Installing the Meibox 2.0 Software, it will not open even though it is installed.

            Update: 07/09/2019

            This can occur at times due to a faulty file installation. 

            Uninstall Meibox software

            Delete the following files:

            default.realm and default.realm.lock 

            These two files can be found in C:\Users\<YOUR USERNAME>\Documents

            Once these files are deleted, reinstall the newest version Meibox 2.0 Software
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