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Box Medical Solutions Inc.
Frequently Asked Questions
Meibox 2.0 Software not Opening
Reasons for inability to open software
1) Computer specifications are not met.
2) Windows 10 is not installed. Check by going to settings/system/about:
3) Computer power saver needs to be shut off
Remove Power Saver Settings
Additionally, if all these settings have been attempted without success, attempt the following:
Updated: 09 Jul 2019 03:08 AM
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After uninstalling the Meibox 1.0 Software and Installing the Meibox 2.0 Software, it will not open even though it is installed.
Where do I insert the MX2 and Meibox on the slit lamp?
Exception Error: E0434352 - Software Freezing During Image Capture
Existing Meibox 1.0 to 2.0 software upgrade
New User Meibox 2.0 Software Installation
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