Capri Healthcare Ltd

How to refund a card payment on SagePay

Refund an online card payment

Find this screen

Open: Customers > Sage Pay > Refund Online Card Receipt

How to

Refund an online card payment for a customer

  1. Select the Sales Ledger tab.

  2. Select the customer who is to receive the refund.
  3. Select the payment to be refunded.
  4. Click Refund.

Refund an online card payment for a sales order or invoice

  1. Select the Sales Order Processing tab.

  2. Select the order or the invoice which you want to refund.
  3. Select the payment to be refunded.
  4. Click Refund.
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