Courses
How do I know how much progress I’ve made in a course or if I completed a course?
Click on the down arrow next to your name on the top right of any page, then click on Courses. Alternatively, you can also click on the Learn button on the left side panel to see your courses as well. You’ll see the percent of completion under each ...
Where are my Course Certificates?
You will be able to find your certificates by clicking on the Certificates icon on the left side panel. Once there, you'll see all of your certificates you've earned and be able download any and all of them.
How do I report a glitch or error in the course?
If you’re experiencing something that doesn’t seem right, find the yellow chat box on the bottom right hand corner of any page and submit your question there. Please describe the error in as much detail as possible. If you are able to copy and paste ...
How can I learn more about a topic once the course is over?
We’re so glad you asked! Expanding skills and knowledge is one of the integral phases of our Learning Cycle. In addition to Resources for Further Education that we include throughout the course lessons, the Resource Guide at the end of each course ...
What browsers should or shouldn’t I use to take Change Up courses?
We highly recommend taking our courses on Chrome, Safari, or Firefox. Our platform is not supported by Internet Explorer or other browsers.
Why can’t I download videos from the course?
The intended purpose for these videos is for you to watch them within the platform. If you have a particular video you'd like to download or learn more about, contact us!
How do I start a course?
To start a course, sign in to your account and click on Learn, (next to the ) located on the vertical menu on the left of the page. You’ll see all the courses available. Click on the course you want to start. Now hit the Start Course button. Happy ...
How do I find a course to take?
If you’re a registered user, there are two main ways to find your courses: Click on the down arrow next to your name (Name ⌄) on the top right of any page, then click on “Courses”. OR Click on Learn (next to the light bulb icon) from the vertical ...