Script for Inquiry If Balance Will Be Reported to a Collection Agency

Script for Inquiry If Balance Will Be Reported to a Collection Agency

Script for Inquiry If Balance Will Be Reported to a Collection Agency


This script is used if a customer wants to know if we are going to report their unpaid balance to a collection agency.

  
ADVISE 
Mr./Ms. _____, at this time, we are not using an external collection agency, however, you will be contacted by our internal Accounts Receivable outreach department.
 
CLOSE 
Do you have any additional questions?  Thank you for calling Membership Services.
 

 

 

 


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