Create the SS-Credit/Debit Memo Request Exception

Create the SS-Credit/Debit Memo Request Exception

The SS-Credit/Debit Memo Request Exception is created when Cinch has over paid or under paid one of our Service Professionals. Creating this exception notifies Support Services to initiate either a Debit Memo (request money BACK from Service Professional) or a Credit Memo (pay additional money TO Service Professional).
  1. Create the exception in Open status.
  2. Enter the appropriate Comment Phrase exactly as shown below in the Exception Comment.

    Helpful Links

    i-Knowledge Help System - Partner Teams
    i-Knowledge Help System - Internal Teams

      • Related Articles

      • Create the SS-Credit/Debit Memo Request Exception

        The SS-Credit/Debit Memo Request Exception is created when Cinch has over paid or under paid one of our Service Professionals. Creating this exception notifies Support Services to initiate either a Debit Memo (request money BACK from Service ...
      • Create the SS-Credit/Debit Memo Request Exception

        The SS-Credit/Debit Memo Request Exception is created when Cinch has over paid or under paid one of our Service Professionals. Creating this exception notifies Support Services to initiate either a Debit Memo (request money BACK from Service ...
      • Create the SS-Credit/Debit Memo Request Exception

        The SS-Credit/Debit Memo Request Exception is created when Cinch has over paid or under paid one of our Service Professionals. Creating this exception notifies Support Services to initiate either a Debit Memo (request money BACK from Service ...
      • Create the SS-Unauthorized Claim Review Exception

        The SS-Unauthorized Claim Review Exception is created to track assignment and progress of Unauthorized Service Job review. Creating this exception notifies Support Services that an Unauthorized Service Job needs to be reviewed and if approved, will ...
      • Create the SS-Unauthorized Claim Review Exception

        The SS-Unauthorized Claim Review Exception is created to track assignment and progress of Unauthorized Service Job review. Creating this exception notifies Support Services that an Unauthorized Service Job needs to be reviewed and if approved, will ...