ADV - Advised

AGT – Agent

AMEX – American Express Credit Card

APPT - Appointment

B/N - Buyer Notification

CANC or CXL – Canceled

CB - Call Back

CI - Called-In

CONF – Conference

CSA – Customer Service Associate

DED – Deductible

DEPT - Department

DISC – Discover Credit Card

DISP – Dispatched

ESC – Escrow/Title Company

EXT – Extension

F/U - Follow-up

FOS - Follow-up on status

H/O – Homeowner

H/X - Heat Exchanger

INV - Invoice/Bill

M/CARD - Master Card (Credit Card)

M/B – Member Broker

N/A – Not Available

OWNRCO – Owner Company

PI - Phoned-In

PURCH - Purchasing

RE - Regarding

REQ - Requested/Required

RNWL – Renewal

SAH – Seller Air & Heat

S/C or SRVCO or SVC – Service Company

SCHED – Scheduled

SCSA – Senior Customer Service Associate

SNAP – Service Network Approvals

SND, SNAD – Service Network Development, Service Network Administration Development

S/P – Service Partner

SPEC, SPECS, SPEC’D, SPECCED, SPECCING, SPECING - Specification

V/M - Voicemail                  

VISA – Visa Credit Card

WCB - Will Call Back