Disconnecting from Bluetooth
Check that the batteries are charged in the probe. If they haven't been charged or the probe used in a while that might be the issue.
Some users report that on first use they have to also go to the bluetooth settings of their phone and connect with the cleangrow probe first.
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Probe bluetooth connection
Sometimes the probe will not connect, this is usually because the batteries need to be above a certain threshold for the bluetooth to kick in Either connect your CleanGrow auxiliary battery pack or recharge your probe for a bit
Bluetooth not connecting straight away on Android
We are aware that on some android devices the probe does not connect straight away, i.e you press the reconnect, a menu appears, you press the probe and press connect, yet nothing happens, the LED stays blinking red. Just go ahead and try again and ...