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            How to Add a Patient Complaint to a PCR

            A patient complaints is what the patient is telling you. For example, If they are telling you that they are having difficulty breathing then this is their complaint. 

            Step-by-Step

            1. You will need to select the Create a New PCR button on the homepage or edit an existing PCR. 

            2. Once you are on the PCR homepage you will need to look at the left side navigation panel and select the tab labeled Assessment. Go to the Patient Complaints section then click New. This will bring the Patient Complaints field up. 





            1. Complaint Type- You can either choose Chief, Secondary, or Other. Chief complaint is the main complaint, it is typically the reason you got dispatched to help the patient.

            2. .Complaint Duration- How long has this problem been happening for? Only numerical values belong in this filed
            3. Complaint- Type in the problem that the patient is having

            4. Time Units- Select the time unit for the complaint duration. It can be seconds, minutes, days, weeks, months, years, ect.



            Updated: 03 May 2019 01:52 AM
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