System Requirements

System Requirements

The following is a list of system requirements in order to access and utilize the online training system:

Windows System Requirements

Mac System Requirements

iPAD

Operating System

Windows 8.1, and Windows 10

Mac OSX 10.11.x and higher

IOS 9 and higher (On iPad 2017 or newer, iPad Pro, iPad Air 2, iPad Mini 4 and greater)

Resolution

1024 x 768 or greater

1024 x 768 or greater

N/A

Memory

2GB or greater

2GB or greater

N/A

Internet

Stable High-speed internet connection
(Cable internet with speeds greater than 2Mbps upload and download recommended)

Browser

Mozilla Firefox, Google Chrome, Internet Explorer 11 and above, Microsoft Edge

Safari, Mozilla Firefox, Google Chrome

Safari, Mozilla Firefox, Google Chrome

Network

Wired Network Connection
Wireless Network Connection
(Wired is preferred due to latency and data loss)

Wired Network Connection
Wireless Network Connection
(Wired is preferred due to latency and data loss)

Wireless Network Connection over WiFi (Cellular Data Networks not supported)


Notes on Apple iPad

We support the use of Apple iPad using the native Safari browser. The iPad must be on iOS 9 or higher. While earlier versions of iOS may work, we always recommend being on the latest version of iOS. It is also worth noting, any tutorial that is still Flash-based will not work on the iPad. There is a message that is displayed stating the tutorial can only be completed on a PC when attempting to access these tutorials via the iPad.


Pop-up Blockers


All modern browsers have a pop-up blocker feature, and that feature is by default enabled. Please be sure to disable or enter exceptions into any browser-based pop-up blocker you may have prior to initiation of your training. It is also possible a third-party pop-up blocker may be installed. These must be disabled or proper exceptions entered as well. If you are unable to disable or need help, please contact support and they will assist to the best of their ability.


NOTE: CTS only supports built-in pop-up blockers. Support will try and assist as much as possible if unsupported blockers are in place. Support can be reached at 316-265-1585, ext. 302, or by email Support@ctsys.com


Suggested Browsers

Depending upon what Operating System you are using, CTS supports the following options as browsers:

  • Google Chrome (version 79.0.3945 and above)
  • Mozilla Firefox (version 68.3 and above)
  • Microsoft Edge (EdgeHTML Versions 15.15063 and above)
  • Internet Explorer (version 11 and above)
  • Safari (version 12.1.2 and above on Mac OSX 10.11 or higher, not supported on PC)


NOTE: While other browsers are available, these are the only browsers we currently support.


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