Knowledge base 142: Resetting an IP address - Sigma Series

Knowledge base 142: Resetting an IP address - Sigma Series

If you have lost the IP address of your biometric reader, you will need to reset the IP address using a memory stick.

With newer readers, you will require a memory stick as well as a micro usb (male) to usb (female) adapter. Older readers  - such as the J series - do not require an adapter.
Recommended cable -


1) Install Morpho Bio Tool Box (MBTB) from www.controlsoft.com
2) Launch MBTB and click the 'Tools' tab on the left side of the screen

3) In the Tools tab, select 'USB Script'

4) Select 'Set IP Configuration' and type in the relevant infomation. Once done, click 'Write USB Script'

5) Ensure your memory stick is plugged in and select your memory stick. Ensure you don't save these files into any subfolders on the USB stick. It must be in the root directory



Do not save the script to the PC then copy to a memory stick. It will not generate the files correctly and will not work. 

6) While the biometric reader is powered on, plug the USB stick into the device. The reader will start to beep and flash.
7) Once this has finished, remove the USB stick and test the device on its new IP address.