HID Readers
Knowledge base 212: Adding Keys to Signo / iClass mobile readers via the HID Reader Manager App.
Downloading and registering the App - Please download the HID Reader Manager App from the following links - Apple store - https://itunes.apple.com/us/app/hid-reader-manager/id1328840981 Google Play Store - ...
Knowledge base 209: Different credential profiles of the HID Signo range
This knowledge base is focuses on the different credential profiles within the HID Signo range. Where configuration changes can be made on the fly with the use of the HID Reader Manager app, the credential profiles are setup from factory and cannot ...
Knowledge base 2: Using HID Readers on Metal Surface
When mounting HID iClass/Multiclass SE readers, it is strongly recommended that they are NOT mounted onto metal surfaces, as this greatly affects the performance of the reader. In some instances, performance can be affected if the reader is within ...
Knowledge base 155: Configuring a Controlsoft HID Mobile reader to output 34bit Mifare CSN using the HID Mobile Reader Manager App.
1. Downloading and registering the App - Please download the HID Reader Manager App from the following links - Apple store - https://itunes.apple.com/us/app/hid-reader-manager/id1328840981 Google Play Store ...
Knowledge base 140: HID OSDP & Mobile Access readers using Mobile Admin card.
Question: When I hold up the Mobile Admin card to my HID OSDP Mobile reader there is no lights or beep to suggest it's in Admin mode? Answer: An OSDP readers LED and Buzzer control is handled by the door controller, as the door controller may not be ...
Knowledge base 137: How to use HID SE Reader Configuration cards
This bulletin explains how to use HID SE Reader configuration cards to change the way an HID SE reader operates or the card format the reader outputs. Please follow the steps below once you have received your config card order, if you require an HID ...
Knowledge base 114: Tamper on HID iCLASS SE and multiclass SE Readers.
The following bulletin explains how to use the Tamper feature on iCLASS SE and multiclass SE Readers. The tamper is enabled as default on the above readers, the Tamper sensor being signaled via the VIOLET wire in the pigtail, or by connector P2-5 on ...
Knowledge base 134: SSL error solution EDGE EVO solo
Sometimes there can be an error when accessing the Edge Evo Solo via a web browser which refers to an SSL Error. Please follow the relevant steps below depending on your browser type. Internet Explorer 1. Left-click the gear icon: 2. Select ...
Knowledge base 119 - Why is my dual technology card not working on my multiCLASS reader?
Problem: Why is my dual technology card not working on my multiCLASS reader? I am getting misreads and other errors. Solution: Combination cards have two or more technologies within the card. Typically the cards have 125 kHz technology and 13.56 ...
Knowledge base 121 - HID Prox + MIFARE combination cards work on the door reader but not for cashless vending
Problem: My HID Prox + MIFARE combination card works on the door reader but not the cashless vending Solution: NXP (Philips electronics) who make MIFARE chips have run out of unique identifying numbers (UID / CSN). These numbers were 32 bits (4 ...
Knowledge base 27: Configuring a HID RK40/RPK40 to output the Pin Number as a Card Number (PIN or Prox)
By default, an RK-40 / RPK-40 keypad reader sends a PIN number flagged as a PIN value to provide “Pin AND Prox” functionality, sometimes called 2 Factor Authentication. If the keypad reader is to be used in “Pin OR Prox” mode (1 Factor ...