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Knowledge base 221: Identity Access Client Installation
If Identity Access (Client) software is to be installed and the Microsoft Windows firewall or other hardware/software providers firewall system is in use on the Identity Access (IA Server) PC then configuration to allow access is required. Once these ...Knowledge base 220: Identity Access Pre-Installation Checks
To ensure that your software installs correctly, it is important to run through the following pre-installation checks. 1. Temporarily disable your antivirus for the duration of the installation. Due to the amount of Anti-Virus packages, we cannot ...Knowledge base 219: Issuing HID Mobile Access credentials within Identity Access 9
1. From the menu bar, select Management > Employees/Visitors/Contractors depending on the type of user - 2. Click the green plus symbol. 3, Type the users 'First Name’ & Last Name’ and add the user to a group. Leave the Primary Token Number blank. 4. ...Knowledge base 218 - Issuing Mobile Credentials for Paxton Net2
In this article, you will learn how to gain access to your mobile portal, and then start issuing credentials. Before you begin, please ensure you know your username for the portal (usually your email) and the password. To issue out mobile ...Knowledge base 216: iNet IP Utility
The iNet IP Utility has been designed to make the setup of iNet's onto your customers network as simple as possible. The tool gives the ability to setup your controllers to static addresses, without the need to only plug 1 iNet onto the network at ...
Popular Articles
Knowledge base 135: Recovering a Sigma Series reader which has bricked during a firmware upgrade
Problem - Occasionally during a firmware upgrade on a Sigma Series reader, the process fails due to network drop out / USB disconnection or other issue and the reader will ping but you cannot connect via MBTB or the web browser and also the USB port ...Knowledge base 210: IDEMIA Enforced Security and Identity Access
IDEMIA have added a new feature to their biometric reader products called Enforced security, this turns on TLS 1.2 (Transport Layer Security) by default from the factory. Enforced Security will be present in products fitted with the following ...Knowledge base 27: Configuring a HID RK40/RPK40 to output the Pin Number as a Card Number (PIN or Prox)
By default, an RK-40 / RPK-40 keypad reader sends a PIN number flagged as a PIN value to provide “Pin AND Prox” functionality, sometimes called 2 Factor Authentication. If the keypad reader is to be used in “Pin OR Prox” mode (1 Factor ...Knowledge base 139: Upgrading firmware on Sigma series biometric readers
The following bulletin describes how to upgrade the firmware on Idemia Sigma Series biometric readers using Morpho Tool Box. The reader will be inoperable during and after the firmware upgrade until a rebuild is performed on the reader. Access to ...Knowledge base 207: Identity Access Removed or Lost without backups
If the PC holding Identity Access software has failed and no external backup is available, then a reinstallation and recommission of the system will be required. A site survey may be required to ensure the system is setup as it was previously. Some ...