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• Related Articles

• iPhone CPR guardian App unable to see the registration button

  If you have an iPhone and are setting up a new user on our app, but not being able to see the registration button. You will need to adjust the size of the App display on your phone.  This can be done by doing the following:  Go to Settings Click on ...

• How do I make an emergency SOS call?

  Press and hold red button.

• How do I turn off/on, my CPR Guardian II watch?

  Press and hold the black button on the right.

• SOS calling not being setup for PPP

  If you get a customer that has a watch through PPP and the SOS contact is going through to them you will need to make sure SMS Mode is set up by doing the following:  Text the watch Sim Number - #SMSMODE#  This will be followed with a reply of "SMS ...

• How can I add a second device to the app?

  Go to 'Switch device' and press '+' button on the bottom.