I can’t print my Certificate of Completion.

I can’t print my Certificate of Completion.

You must complete both the post test/quiz and course evaluation before you can print your certificate.  See picture below.

If you completed the post quiz and course evaluation, but still can’t print it, check your browser settings.  Be sure cookies and javascript are enabled, and that you’re not in private browsing mode.  Sometimes a new browser window may open at the bottom of your screen or as a new tab at the top of your screen. 

Check to see how your computer downloads PDF files. 

Check your computer settings:
1. Windows 8 has its own PDF program and you might need to set Adobe Reader as your default.
2. You may have an older version of Adobe Reader.  To download a current version visit: www.Adobe.com
3. There may be setting within your browser (Internet Explorer, Safari, Firefox, Chrome, etc) that you need to adjust.
Your IT technician can assist you with additional questions about your browser settings.



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