I don’t have/can’t find the enrollment key
The enrollment key was provided by your instructor. If you did not receive your enrollment key, please submit a support request for further assistance.
Don’t have enrollment key
Can’t find enrollment key
How do I get an enrollment key
What is the enrollment key
The enrollment key won’t let me access the course.
If it has been more than 60-days since you signed up, your account may be inactivated. Submit a Support Request, to reactive your account. The enrollment key is case-sensitive and consists of two CAPITAL letters followed by three numbers. If you ...
How do I get my Enrollment key?
Contact your instructor or call the Institute at (904) 337-9544. Office hours are Monday--Friday from 9am--5pm ET.
I can’t find my Certificate of Completion.
You must complete both the post test/quiz and course evaluation before you can print your certificate. See picture below. Log back into the training center, return to your home page and click on My Courses. Then select the course you need the ...
I didn’t receive the confirmation email.
Check your spam or junk mail folder, and be sure you aren’t using an anti-spam program that blocks all incoming messages until the sender is identified. The confirming email is from a “Do-Not-Reply” address and your confirming email will never get ...
I can’t print my Certificate of Completion.
You must complete both the post test/quiz and course evaluation before you can print your certificate. See picture below. If you completed the post quiz and course evaluation, but still can’t print it, check your browser settings. Be sure cookies ...