I lost my password.

I lost my password.

To reset your password, click on the link below and when prompted submit your username or your email address.  If you previously registered and are in the database, you will receive an email with instructions.

If you need additional assistance resetting your password, submit a  Support Request.

Search Terms:

Lost password

Password assistance

Help with password

Password issue


Password Help

Before you can log in for the first time, you must activate your account by clicking on the link in the confirmation email. If you did not receive that email (don’t forget to check your spam folder) or the link did not work, please submit a Support ...
  • I’m having trouble creating a password.

    Your password must include the following four things: at least 8 characters at least 1 digit(s) at least 1 lower case letter(s) at least 1 upper case letter(s)Search Terms: Trouble creating a password Password trouble Can't create password Password ...
  • I created a user name and password, but my password isn’t working.

    Be sure that you are not trying to use the enrollment key or your email address as your password.  The user name, password and enrollment key are all case sensitive.  More than likely, you are typing your password incorrectly.  Submit a support ...