Why Can’t I Download and Install Dot3D to my Microsoft Surface Go Tablet?

Why Can’t I Download and Install Dot3D to my Microsoft Surface Go Tablet?

A: The standard Surface Go comes with Windows 10 Home is S Mode. According to Microsoft 

Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ.


You will need to switch out of S mode to be able to download and install Dot3D.


    • Related Articles

    • DPI-10 Tablet Comparison: Microsoft Surface Go 2 vs. Samsung Galaxy Tab S6

      Please see below for a table outlining the differences between the two tablets supported by the DotProduct DPI-10 (or DPI-10SR) Handheld 3D Scanning Kit: the Microsoft Surface Go 2 (Windows) and the Samsung Galaxy Tab S6 (Android). The Microsoft ...

    • Recommended Tablets for Use with Dot3D Pro

      1. Microsoft Surface Pro Series 2. Microsoft Surface Go Series (DPI-10/SR compatible) 3. Samsung Galaxy Tab S Series (not LITE or FE models) 4. iPad Pro (2020 & up) - built-in LiDAR camera, not compatible with external cameras 5. Any other ...

    • Windows Dot3D Installation Instructions

      System Updates: Before installing onto your Windows device, please ensure your Windows OS is fully up to date. You can check for updates from System Settings. If you haven't updated in a while, you may have to do this multiple times. Compatibility ...

    • Android Dot3D Installation Instructions

      VIDEO TUTORIAL: www.dotproduct3d.com/androidinstall System Updates: Before installing onto your Android device, please ensure your Android OS is up to date by checking for updates from Settings. Please click here for instructions on updating your ...

    • Differences Between Dot3D Pro for iOS and Dot3D Pro for Android/Windows

      Last updated: January 5, 2023 Dot3D Pro for iOS: Price: $299.99 / year Supported cameras: embedded iOS LiDAR scanner ONLY Unique features (not on Android/Windows yet): iOS inertial tracking maintains consistent tracking across even the most difficult ...