Summary
Use the following steps to check that your email settings are configured correctly to send and receive email using Mail for Mac OS X.
Note: The information in this article is for informational purposes only, and is provided as a courtesy to our customers to help address common problems they are having. The subjects that it covers and the fixes that it describes are not supported by EarthLink's customer support. Please do not contact EarthLink regarding this solution. If you have any further questions or problems, please contact Microsoft, your software vendor, or the manufacturer of your computer.
1 | You will need the server settings for your e-mail address. Go to EarthLink Server Settings/ to get these settings. | |
2 | Open Mail. |
3 | From the Mail menu, choose Preferences. |
4 | Click the Create Account button. |
5 | Click the arrow box on the Account Type pop-up list and choose POP Account. | |
6 | In the Description field, type your full EarthLink email address (e.g., johndoe@earthlink.net ). |
7 | In the Email Address field, type your full EarthLink email address (e.g., johndoe@earthlink.net ). | |
8 | In the Full Name field, type your name. |
9 | In the Host name field, type your Incoming mail server (POP). | ||
10 | In the User name field, type your full EarthLink email address (e.g., johndoe@earthlink.net ). |
11 | In the Password field, type your password.
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12 | In the SMTP Host field, type smtpauth.earthlink.net . |
13 | Select the box next to Use authentication when sending mail. | |
14 | In the SMTP User field, type your full EarthLink email address (e.g., johndoe@earthlink.net ). |
15 | In the SMTP Password field, type your account password. |
16 | Click on the Account Options tab. | |
17 | Check the box next to Delete messages on server after downloading. |
18 | Click the OK button. |