Need your Login Information?
Having trouble logging in? Please
contact Customer Success and they will be happy to send your username, and, if
necessary, auto-generate a new password for you. We have three main forms
1. By Phone – our Customer Success team is available Monday through Friday from 8 am–7 pm CT and Saturday 8 am–5 pm CT at 800-372-4811.
2. By Live Chat – our live chat Customer Success team is available to answer your questions Monday through Friday.
Hours of Operation:
M-F 8AM-7PM (CST)
Sat: 8AM-5PM (CST)
Does eMeals provide nutritional information?
eMeals strives to make eating healthy at home a hassle-free task. At this time, we provide nutritional information for our Keto, Low Calorie, Low Carb, Clean Eating, Quick and Healthy, Diabetic and Heart Healthy plans. Our meal plan writers strive ...
How do you update your credit card for renewal?
Updating your credit card information must be done through your eMeals account prior to your renewal day. To update your Credit Card, follow the steps below: 1. Log into your eMeals account through emeals.com 2. Scroll down to Manage Account 3. ...
How do you reactivate an old/closed account?
We are so happy you've decided to start using eMeals again! Reactivating an old or expired account is easy. Just follow the steps below you're all set to start planning hassle-free dinners again. To reactivate your account: 1. Login to your eMeals ...
When will your new menu appear?
Each meal plan has a specified posting day. You can locate this information by logging into your account via the website. Under "My Meal Plans" you will see the name of your meal plan with the posting day out to the right. You will automatically ...
How do you cancel your account?
We are so sorry you would like to cancel your account with eMeals! If you need help with understanding how to better use eMeals, please review our other help articles in the support section. If you would still like to cancel, please contact Customer ...