Account Management
Can you pause your account?
Absolutely! Pausing is free, saves your favorites and holds your subscription time for when you're ready to jump back in. You can pause your account for 1,2 or 3 months on emeals.com. To pause your account on emeals.com: 1. Log in and click "View ...
How do you cancel your subscription through iTunes?
eMeals subscriptions are available for purchase through the Apple App Store! When you sign up through the App Store, you can cancel your trial or account renewal through the settings on your mobile device. If you received a charge from Apple, you ...
How do you change your primary plan on the website?
You can change your meal plan style as many times as you would like in the 'My Meal Plans' section on our website. You can also preview the current week's plan before switching to it. Follow these simple steps to switch your plan from the website: 1. ...
How do you update your credit card for renewal?
Updating your credit card information must be done through your eMeals account prior to your renewal day. To update your Credit Card, follow the steps below: 1. Log into your eMeals account through emeals.com 2. Scroll down to Manage Account 3. ...
Why did your account auto renew?
eMeals is an automatically renewing subscription that charges at the beginning of each term that you select at sign up. It is important to eMeals that all of our customers are comfortable with our auto renew policy before entering credit card ...
Need your Login Information?
Having trouble logging in? Please contact Customer Success and they will be happy to send your username, and, if necessary, auto-generate a new password for you. We have three main forms of communication: By Phone – our Customer Success team is ...
How do you see your next renewal date?
To see the date of your next account renewal, please follow these steps: 1. Log into your eMeals Account 2. Scroll down and click on Payment History 3. In the Subscription Grid you will find your plan as well as the Subscription Period This will ...
How do you change your primary plan in the app?
You can now easily access multiple food style plans without having to switch your primary plan. But if you’d like to change the view of your primary meal plan simply follow these easy steps: 1. Click on 'Account' from the eMeals app. 2. Under 'Your ...
How do you cancel your account?
We are so sorry you would like to cancel your account with eMeals! If you need help with understanding how to better use eMeals, please review our other help articles in the support section. To manage your subscription, go to the eMeals Member Area: ...
How do you reactivate an old/closed account?
We are so happy you've decided to start using eMeals again! Reactivating an old or expired account is easy. Just follow the steps below you're all set to start planning hassle-free dinners again. To reactivate your account: 1. Login to your eMeals ...