Any individual who has a role
within AccuCampus is considered a user. This can include students, staff,
faculty and even community members. Each user is assigned a role within the
system which determines which features they can access. Roles are completely
customizable and consist of up to 300 individual permissions for each
individual role.
Any regularly scheduled
academic class is considered a course. We recommend that academic courses and
their associated registration be imported into AccuCampus. This allows students
to make appointments regarding specific courses, and faculty and staff to track
class attendance.
A location can be any
department, center, room or entity on a college campus. Some examples include:
a tutoring center, the English department, individual classrooms, etc.
Locations can have services associated with them or not. If there are services
associated with a location, it can appear in the Campus Compass and be used to
search for appointment slots.
A service is a resource that
is offered by an entity on campus. This could include peer tutoring, assistance
filling out the FAFSA or even using a computer lab. Within the Campus Compass, services allow
students to identify resources they may need and where to find them. Students
can also search for and make appointments based on services, and Action Items
can be tied to services.
The Campus Compass, sometimes
referred to as simply, "Compass," is the main engagement feature of
AccuCampus. It is a customizable, interactive flowchart which allows students
to guide themselves to the resource they need by starting with a broad category
which identifies their general group of needs, followed by a more specific
service, and finally a specific location. Students may access the Compass through
the mobile app or browser versions of AccuCampus. In both the browser and
mobile app versions, they are able to make appointments through the Compass,
and contact and visit the website of specific locations. Furthermore, in the
mobile app, students may receive turn-by-turn walking directions to each
location.
AccuCampus Communities is the
place where students can ask questions of their peers, share class notes, use
the classifieds section, take collaborative class notes, etc. The great advantage
is that because it's part of AccuCampus, you can rest assured students interact
only with other verified students from the university, making it safer for
them.
A session log is the official
record of a meeting with a student. The log is created whenever a student signs
into an appointment, a location or an event. Session Logs can also be created
manually by users with permission. Within the session log, various information
is recorded including the location the student attended, the course the student received
assistance with, the service or services the student took advantage of, the
staff member they worked with, notes entered by the staff member, and the
in/out times.
A sign-in station is the
method of capturing student tracking data. It is typically set up at the
entrance to a center, department or event. Within AccuCampus, there are various
options for setting up a sign-in station. These include a traditional computer
based sign-in station with card reader, using the mobile app to scan QR or
barcodes, or using a Bluetooth based beacon. Sign-in stations are browser based
and can be scoped to specific locations, ensuring they are only visible to
those staff members who need to see them.
Waiting Lines is one way
AccuCampus allows centers and departments to manage their traffic. Every office/department
has the ability to choose how/when a student can place themselves on a
wait list, which can be based on the entire area, a certain service, or a
certain staff member. The traditional method is to use the wait line
through a kiosk, however AccuCampus also offers the ability to create a virtual
wait line which students can join via the mobile app. Unique notifications are
built into the process so that students can receive texts, emails, and/or
push notifications in regard to their expected wait time and for when
their turn is approaching.
Swipes are the main tracking
feature for AccuCampus. When a student signs-in to a location or an event, they
“swipe” in. This allows the system to register their presence at the location
or event and create a record for their visit.
Action Items are referrals or
tasks that may be assigned to students and other users. These may include
instructions to take advantage of tutoring and other services, forms that the
student needs to fill out, or specific conversations they need to have with an
advisor or counselor. Each location determines the language of the Action Items
that direct students to them, as well as which roles can view or assign each
item. When an Action Item is assigned to a user, it becomes a part of that
user's Action Plan.
Action Items can be bundled together and assigned as an Action
Pack. This offers centers or departments the ability to create a ordered
checklist of tasks for a student or other user to complete. Once a user is
assigned an Action Pack, they will automatically be assigned the first Action
Item and triggers can be set up on the system’s backend which will automatically
assign the next step as each Action Item in the pack is completed.
AccuCampus offers appointment-scheduling abilities. Each location
determines its own settings for appointments, which includes whether the area
takes appointments, whether students can make their own appointments or if they
must be made by a staff member, how long appointments can be, how often
students can have appointments, and how many no-shows are allowed. In
addition, each staff member’s shift can specify where
the shift takes place, whether the staff member is available for walk-ins
and/or appointments, and how many students the staff member can work with at a
time.
AccuCampus allows users to
sign-in to a location or event without an appointment as a walk-in. Each
location determines its own settings for appointments and walk-ins.
AccuCampus features machine learning-based
predictive analytics which factors in demographic and academic data imported
from other data silos, as well as the student’s tracking footprint and activity
from within AccuCampus. This generates an
algorithm that is unique to the institution and identifies potential risk
factors that could lead to students not returning in the next term, and which
recalculates every week as new information is added to the system. The risk
score is viewable by staff with appropriate permissions, and can be used for
outreach efforts.
Ad Hoq
Queries allow you to design your own reports using data within AccuCampus.
Once a query is created, it can be saved to be run multiple times. Basic
knowledge of SQL language is required to create an Ad Hoq Query.
Ad Hoc Reports
Ad Hoq
Reports allow for customizable graphical interfaces, and can connect AccuCampus
data with data from other silos, such as an Oracle database. Basic
knowledge of Amazon Quicksight is required to build Ad Hoq Reports.
Access to this feature is only available to one person per account. We
recommend choosing a person who is familiar with AccuCampus and has a high
enough security clearance at the institution to be able to handle sensitive
data.
AccuCampus offers Media Checkout, which allows for easy tracking
and checking in/out of any items. Each
college department/center/area is able to store a list of items to be
checked out to users (generally but not limited to students). Users scoped
to a location will be able to see items belonging to that location only.
Item details include a unique code (which can be used for bar codes),
title, type, location, notes, and shelf. When items are checked in and out
and date/time is stored as well as the staff member who handled the
transaction and the due date.
Within AccuCampus, Seminars
refers to events. Events can be set up manually as recurring or one-time events, or
imported for easy onboarding. Sign-in options for events include traditional
sign-in stations (also used for center or class tracking), beacons to allow
students to sign in from their phones, or QR codes which are sent to students
ahead of time, and then scanned by staff members upon entry.
The role that performs set up
and maintenance tasks for the system. You can have as many administrator roles
as you wish. Users can have their roles further scoped to a location or
locations, which further restricts their permissions within the system.
The role typically assigned
to students within the institution. The role is limited in what it can do and
see.
The role typically assigned
to any instructors or faculty within the institution. These roles are limited
in what they can do and see and can be further scoped by location. We recommend
importing instructors/faculty in order to track class attendance and to allow
your instructors/faculty to participate in the early alert system.
Instructors/faculty may also choose to utilize sign-in stations or manually
create session logs for office hours or other needs.
The role is typically
assigned to employees of the institution who are not students or
instructors/faculty. These roles are limited in what they can do and see and
are typically scoped by location.
Rules are used within
AccuCampus to set automatic notifications, automatic Action Item assignment or
completion, and to manage waitlists. Rules consist of a trigger, conditions (if
applicable) and an action.
Within AccuCampus, attendance
restrictions can be used to hide or show locations, services, and/or staff.
This allows areas that should be restricted to specific populations to only be
visible and open to those users with permission. Attendance restrictions are
created by adding tags to a user, which are unseen by the end user, and which can
be applied manually or automatically within the system. An example of an
attendance restriction is a tutoring center that is only available to veterans.
A tag would be placed on students with a veteran designation which would then be
used to ensure that only veterans are directed to the location within the
Campus Compass, and that only veterans can sign-in and utilize the services at
the location.
AccuCampus allows you to customize and send both triggered and
on-demand notifications to students. Notifications can be sent via text
message, email, or onscreen/push messages which can appear in the AccuCampus
mobile app or on the browser version. Messages
can be sent to students individually, or to user groups such as cohorts.
User details are stored as profiles in AccuCampus and
can contain standard data from the SIS, LMS, or other data silo. Profiles
are unlimited and can be set as visible or invisible for any user role.
A QR code is a machine-readable code consisting of an array of
black and white squares, typically used for storing URLs or other information
for reading by the camera on a smartphone.
A barcode is
a machine-readable code in the form of numbers and a pattern of parallel lines
of varying widths, printed on and identifying a product.