Accudemia: How do I reschedule/restore a cancelled appointment?

Introduction

Canceled appointments in Accudemia can be restored by rescheduling them at a later date. This article will explain how to reschedule a canceled appointment.

Step-by-Step

1. Navigate to Center Attendance > Appointments > View All.

2. Enable the "Show Canceled" option in the search tool, look for the appointment and click the checkbox beside it, then click the Re-schedule button.

3. Click the Show Schedule button, then select a block of time to reschedule the canceled appointment to.

NOTE: The chosen block of time needs to be in the future for it to reschedule properly.

4. Click the checkbox beside the time slot to reserve it, then click Next.

5. Double-check that all the information is correct, then click Finish.

6. Click Yes on the confirmation screen to reschedule the canceled appointment.

Restoring the appointment will not break any of the following Appointment Restrictions:

1. Back-to-Back restrictions (the restored appointment cannot begin within the restricted time frame set by the Back-to-Back rule).
   
2. Users must be allowed to restore appointments.
   
3. Users must be allowed to create appointments.
   

• Related Articles

• Accudemia - How do I reschedule an appointment as a student?

  Introduction In Accudemia, it is possible to reschedule appointments, but depending on the restrictions place by admins you may be limited to only a few reschedules before the appointment must be attended or cancelled. In this article, we will show ...

• Accudemia: How do I restrict the number of times a student can reschedule an appointment?

  Introduction Administrators can set a limit to how many times an appointment can be rescheduled in Accudemia. This is typically a good limit to set, as there will be times when students need to reschedule appointments, but this restriction will stop ...

• Accudemia: Which reports show canceled appointments for Center Administration?

  Introduction Not every report will show canceled appointments in Accudemia, though there are a few with the option to do so. This article will point out which reports can include canceled appointments. Typically, canceled appointments are hidden from ...

• Accudemia: How do I cancel an appointment?

  Introduction Appointments made in Accudemia are not set in stone; they can be canceled by any user. This article will explain this simple process in a handful of steps.  Step-by-Step 1. Navigate to Center Attendance > Appointment > View All. 2. Apply ...

• Accudemia: How do I enable email reminders for appointments?

  For the Updated Version of Accudemia 7.0 Click the following link: https://desk.zoho.com/portal/engineerica/kb/articles/accudemia-7-0-how-do-i-enable-email-reminders-for-appointments Within Accudemia, you can allow users to receive an email ...