Conference Tracker: How do I fix "Not Signed-in" logs?

Conference Tracker: How do I fix "Not Signed-in" logs?

Not Signed-in Logs are attendance logs that have an Out Time but they do not have an In Time. If there are multiple In and Out Times, then there are more Out Times than there are In Times.

1. On the left-hand Navigation Menu, click on Attendance -> Manage Attendance.
2. Under the Search Filters, click on the drop down menu labeled Any Status and choose Not Signed-In. This will display all attendance logs that are Not Signed-In.


3. Click on one of the affected logs.
4. Check the In and Out Times for the selected log. If the log has an Out Time but not an In Time or if there isn't a corresponding In Time for the last Out Time:



5. Click the blue Plus Button on the bottom right corner of the page to add a new entry. Confirm that the new entry is the necessary type, in this case, an In entry. Enter the time that the session began or if you have the exact time the attendee entered the session, enter that instead. 


6. Click the green Save Changes button on the bottom right of the page.

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