How do I use dead end recording in AccuCampus?

How do I use dead end recording in AccuCampus?

This article will explain how to use the Dead End Recording feature of AccuCampus. This feature allows you to receive feedback in text format from your users as they encounter dead-ends when looking for a service or location via a sign-in station.


1. From the Main Sidebar, hover over Advanced Options.




2. Click Settings.




3. Click Dead End Recording.




4. Click Start Recording to begin using this feature.




5. All recorded Dead Ends will be listed.




6. Click View Feedback to read the feedback text.






7. Click Mark as Resolved to remove the feedback. 






Sign-In Station View

The following screenshots show the view for the user as they navigate through the sign-in station once Dead End Recording is turned on. The path to a feedback link will depend on the set-up of the sign-in station and the services offered. At each possible dead end, the user will be offered the feedback link.








    • Related Articles

    • AccuCampus How to review and fix dead-ends?

      INTRO A dead-end page is a page that shows no valid results or other options that may lead to valid results for users. In AccuCampus there are ways to learn what dead-ends users encountered and what path the users followed to meet such dead-end, ...

    • AccuCampus How to collect feedback via Surveys?

      INTRO In AccuCampus you can create Surveys as a way to collect feedback information/data from all or some of your users, such Surveys can be shown as students/staff sign-out of their sessions using Kiosks, or we can create a simple Survey with a ...

    • AccuCampus Reference Guide

      Engineerica Systems, Inc. P.O. Box 677096 Orlando, FL 32765-7096 Phone: (407) 678-0936 Fax: (407) 678-0287 www.engineerica.com Engineerica Systems, Inc. (“Developer”) has made every effort to ensure the accuracy of this document. Developer makes no ...

    • Permissions Table for AccuCampus

      Permissions Table API Name Name Description General This category gives users the ability to import and/or export data into AccuCampus. Generally, only account administrators. These settings are global settings and are not governed by scope. ...

    • AccuCampus- How do I restrict appointments ?

       INTRO In AccuCampus there are options to restrict appointment globally and/or to a specific location, in this article we describe how to do it on both cases. STEP BY STEP 1 - Restrict appointments globally to all locations in the Account:       1.1 ...