Symptoms:
When you launch AccuTrack, you may receive an error message that is similar to the following:
Cause:
unknown
Resolution:
1.
Right-Click on the AccuTrack icon and Select Open file location
2.
Open the sampledatabases folder
Open the Advising_Sample folder
Locate the SIGN_INS.DBF and SIGN_INS.FPT files
Copy both files
3.
Launch AccuTrack and Sign In as an Administrator
4.
Click on the Database module
5.
Click on the Database Location button
6.
Click on the Show Path in Explorer button
7.
File Explorer will open up to your database location in ACCUDATA
Right-Click and Select Paste (You are pasting the SIGN_INS.DBF and SIGN_INS.FPT files that were copied in Step 2)
Select Replace the files in the destination
8.
Close File Explorer and Close AccuTrack completely
9.
Relaunch AccuTrack
Other troubleshooting steps to consider: