Troubleshooting FuzeDrive Installation

Troubleshooting FuzeDrive Installation

If your FuzeDrive software does not appear to be installing correctly, depending on your version, you may need to change some system settings and/or remove third party disk caching utilities.

Important: Remove Third Party Disk Caching Software
FuzeDrive is not designed nor guaranteed to work with any third party disk caching software as it requires full access to the raw disk devices. Please remove all caching software from the disks you plan to use for FuzeDrive before attempting to convert existing disks and back up any data before conversion. Example third party software includes Samsung RAPID or Crucial Momentum Cache.

BIOS Settings
First check your version. If it is v1.3.0.16396RC, then this version is not WHQL certified and may not work in systems that are configured for WHQL or secure boot.

Check the following in the system BIOS:

1. Check the Windows compatibility settings (if present) is set to Windows and NOT Windows WHQL

2. Check that secure boot is turned OFF in the system BIOS

3. Check that the SATA controller in the BIOS is set to AHCI and not RAID

For later versions that are WHQL certified, options 1 and 2 may be skipped as that version supports WHQL systems and secure boot setups. The software will not work with RAID enabled. For some secure boot environments, it may be necessary to add the Enmotus driver and boot loader to a list of trusted devices. More information coming soon or search for secure boot.

Multiple Disk Drives or Multi-boot Options
If using multiple drives check the system boots with just the original boot drive with the software installed (pre-conversion to FuzeDrive) or both drives (post-conversion to FuzeDrive). Sometimes additional non-FuzeDrive devices may affect the boot order.

AHCI Controller Attachment
It is highly recommended that the boot device(s) be attached to the AMD controllers on the motherboard and not any third party AHCI controllers, as we have seen some issues with connecting to non-AMD controllers. The AMD controller ports are typically the low order SATA ports (e.g. 0, 1, 2...) or the M.2 slots. Check your motherboard documentation to confirm.

Re-Installing Windows onto Disks Previously used as FuzeDrives
If you are having problems installing Windows onto a disk previously used as a FuzeDrive and cannot see the drive in the Windows setup, see the KB article Cleaning Disks Previously Used as a FuzeDrive during Windows Setup.

BSOD or System Hang During Transform to Bootable FuzeDrive
See article:
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