How Do I Pay My Invoice Online?

            Bidders now have the option to pay auction invoices online!  These payments will go directly to the affiliate managing the auction through the payment gateway.

            Bidders are still expected to pick up their items during the scheduled removal dates. Paying your invoice online does not guarantee alternate pickup options or that an item can be shipped. 

            This quick tutorial will explain the online payment process: 

            1.  After the auction has closed, winning bidders will see the ability to initiate payment from the Your Invoices section of the bidder dashboard.  By clicking on the "Pay with Card on File" button will initiate the payment process.

             

             
            2.  Upon clicking the button to initiate payment, the bidder will be taken to a checkout page to view their invoice and total amount due.

            Take note there may be special text in a yellow box!   This information/instructions are specific to this affiliate and/or auction.


            3. If the payment button reads "Pay with Card on File", the invoice will be paid with the credit card that the bidder used to register with EQUIP-BID.

            Once your card on file has been validated/updated, the process will be:

            • Click "Pay with Card on File" on the invoice
            • Verify the invoice amount and click "Pay Now" on the checkout screen
            • Your card on file will be charged and you will see a payment confirmation on your dashboard.



             Be sure to scroll down to the bottom of the page to get the confirm payment button!



             

            What if I want to use a different card?

            If you want to pay a "Pay with Card on File" invoice with a different card than the one currently stored, you will need to go to your Account tab and update your card on file with the new card information.  This will look like your running a transaction, but you are NOT, it is just verifying the card.  You will need to do the above steps to process the payment.

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            Support for storing multiple cards will be coming soon.


            Updated: 23 Apr 2018 05:37 AM
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