Additional Bidder FAQ's
What if I'm Exempt from Sales Tax?
Proof of tax exemption must be provided before paying for and picking up your items. If the seller is an independent affiliate of equip-bid, you must provide them with the proper paperwork. Contact the seller asap to confirm what is needed. If the ...
How do I read my Invoice?
When you are the winning bidder on an item, you will access your invoices on your bidder dashboard. It is recommended to print off this invoice prior to going to an auction removal, however, it is not required as the affiliate auctioneer should have ...
How do I find completed auctions or un(sold) items?
Closed auctions can be quickly accessed through the link in the upper right-hand corner of the website next to the Login button. Auctions are listed with the most recent closing date/time first. You can also search for sold (or unsold) items by ...
What if I am not getting emails?
Equip-Bid sends out the following emails: Outbid notifications Invoice notifications Password Reset Requests Promotional Emails and Auction Notifications To make sure you never miss an email from us, please add the following email addresses as ...
What is the best way to search for items/auctions?
There are three ways that you can modify your search to find the auction or item you are looking for. 1. All Auctions Search The "All Auctions" tab is where you will be able to find the entire auction calendar. Click on the "Filter Auctions" ...
Is the Item's Owner Allowed to Bid Against Me?
No. An owner is not allowed to bid on their own items. Shill bidding is a direct breach of the terms of our website and affiliate agreement. If you have confirmation of any shill bidding please notify us immediately using this contact form.
I bid an amount, but another bidder was still in the lead at the exact same price?
Your bid was accepted, however, most likely another bidder had already placed a bid for the exact same price. In the example below, bidder 1931 had the exact same bid as the second-place bidder, 52242. Since Bidder 1931 placed their bid first, they ...
How was I outbid by less than the next required bid increment?
Being outbid by less than a bid increment is definitely possible and, in fact, occurs frequently. To understand how this can happen, it’s important to remember the ‘Next Required Bid’ simply indicates the minimum amount of the next bid. As long as ...
Is Shipping Available for this Auction/Item?
Each Independent Affiliate decides whether or not to offer to ship some or all of the items in their auctions. It is important to verify shipping information for each auction before bidding on items that you are interested in. In order to find ...
What is a Reserve?
A reserve is an amount that bidding must reach before an item will be sold. Items that have a reserve will state "Reserve Not Met" underneath the current bid price until that bid price has been met. Once a reserve price has been exceeded, a notice ...
What is Buyer's Premium?
Buyer's premium (BP) is a percentage that is added on top of the final bid price. BP will be collected on every item sold on Equip-Bid. For all auctions on Equip-Bid, this percentage is 15%. Credit Cards Credit card payments are not accepted for more ...
What is a Max Bid?
All bids placed are in the max bid format. A max bid is the highest amount that you are willing to pay for an item and is kept private from other bidders until that amount has been exceeded. Bids are automatically placed on your behalf against other ...
What is Extended Bidding?
Every lot has a scheduled closing time. However, if there is active bidding within 5 minutes of the scheduled closing time for an item, that item will remain open until 5 minutes have elapsed with no new bids. Using the refresh button will allow you ...
Why is my Bidder Account Disabled?
Equip-Bid reserves the right to remove bidding privileges for any user violating Equip-Bid's terms or auction specific terms. If your bidding has been disabled it is most often due to an unpaid invoice. If you discover your bidding privileges have ...
What if I forget my Password?
You can request a password reset by clicking on the "Forgot password" link on the log in page. You will be prompted to enter the email address you used to register: Check your email (including your junk folder!) for a link to reset your ...
Who Do I Contact With Questions?
For questions about a specific auction, item, or purchase, you will always contact the Affiliate that managed the auction. Affiliate contact information can be found in the Details section of each auction. For questions about ...
What does "Bidding Per Unit" Mean?
Sometimes an auction lot will consist of multiple identical items - for example, this listing is for a pallet of Bourbon Tile, 571 pieces of tile. A bidder is not going to bid on each individual piece of tile, so the auction is set up as a per-unit ...
Why Did My Transaction Decline?
Equip-Bid requires a valid credit card upon registration to verify identity. Transactions are approved/not approved by the card-issuing bank; not Equip-Bid. Equip-Bid works with a processing network, it provides varying reasons for their decline ...
How Do I Pay My Invoice Online?
Bidders now have the option to pay auction invoices online! These payments will go directly to the affiliate managing the auction through the payment gateway. Bidders are still expected to pick up their items during the scheduled removal ...