How to view your Serial Device Servers in the Device Manager

Right Click on My Computer or Computer shortcut.  Choose Properties

Choose Device Manager (in XP and previous you will select Hardware tab and then Device Manager).  You will see a view similar to the one below.

After expanding each section, you will then see the view below.  Right click on a device under Multiport serial adapters and choose Properties.

You will see one of the views listed below depending on the device you right clicked on.  

Quatech Properties

General Tab

Configuration Tab

When you click on Configuration tab, you will see a brief progress bar indicating “Retrieving SDS Unit configuration”.  After the progress bar finishes, it will close and automatically take you back to the main view of the Device Manager.  Simply right click and choose properties again (it will do this each time you access the device/properties and then the configuration tab.)

Driver Tab 

1. SDS Configuration 

This will take you to the GUI of the device where you can also set the IP address, change port settings, set up wireless settings if it is a wireless device

2. Ping SDS 

This is a quick way to ping the Device Server to confirm connectivity.  If there is no response, there is a problem with the network, the IP address assigned to the unit or another IP configuration issue.  

3. Repair Configuration 

Advanced topic (more to come later)

Comtrol Device Settings

General Tab

Network Connections Tab

Click Network Connections to view Mac address.  RYM generally uses MAC Mode in our configurations.  To complete installation of a Comtrol Device in Mac Mode, simply type the last six digits of the Mac Address found on the bottom of the unit (make sure to include the space between each pair of digits).  Then click OK.

Port Settings Tab

This is where you can confirm which COM ports are installed on this particular device.  

Click on the first port and a new button appears (Properties).

Click on Properties

                  This is where you can renumber ports.