FAQ/Trouble Shoot
When there are glitches on the panel or abnormal strips appearing
Please only preform the below on the tablet with the consent of Glory Star. If it is not consented, it may void the warranty. Open the back casing of the tablet Video Link https://www.youtube.com/watch?v=cv80gjND1_8
How to firmware upgrade JAR101 by USB?
The below is the instructions on how you can update our tablet with a USB thumb drive, please note that to receive the firmware itself, you will still need to contact us at sales@glorystargroup.com to receive your firmware, provided that you provide ...
How to update firmware by Computer?
The below is the instructions on how to update firmware by computer to our android series of tablets. We usually use this only when the tablet is stuck or when the updating by USB does not work. For the actual firmware, you will need to contact us at ...
How to Factory Reset JAR101 ?
Please note that if you RESET JAR101, everything inside the tablet will be erased. This is the video link to the factory reset process https://www.youtube.com/watch?v=X7_Mv1L1AS4
How to shut down JAR101
Our JAR101 doesn't come with any physical power button, you would need to unplug the cable. The design is to prevent the use of third party trying to turn off the device. However, every unit should native built-in our STAROS which have timer ...