How to increase SMS and Email Quota in Growth99+?
Many a time, you will face issues while sending SMS/emails to your leads.
This may happen because of the insufficient SMS/email quota left for the current month which will also show a warning message "Email and SMS limit for current month has been reached. To send Email and SMS please contact support@growth99.com" like the below image.
This is because by default we have 1000 SMS and 1000 emails per month for each business.
If any business uses up the specified limits, the above warning message will be shown.
Even though you don't get the above warning message, still, sometimes while creating mass SMS/emails for leads, you could be seeing a warning message saying "SMS limit for current month has been reached.To send SMS please contact support@growth99.com " or " Email limit for current month has been reached.To send Email please contact support@growth99.com
In both the above cases, you can check how many SMS or emails are left for you for that month.
To check, first, click on "Business" under "Management" and then click on "Emails/SMS Audit" as shown below.
There you can check how many total SMS or emails you have and how many you have used.
Now, to increase your SMS/email quota, check the SMS/email packages from there as shown below.
Method 1:
Step 1
Step 2
It will redirect to the page shown below and select any of the Email and SMS packages by clicking on the "Buy Pack" option when you hover over them.
Step 3
We can select One Time payment option or a Recurring option (Subscription) for payment.
In the Recurring option, the subscription will be auto-renewed on a monthly basis.
Step 4
All the details and payment details will shown in the "Email/SMS Subscription" submenu under the "My Subscription" menu.
Step 5
check back the above "Email/SMS Audit" section after increasing.
Method 2:
The number of members in the lead & patient list and the number of Email/SMS left in the business will be shown in mass Email and SMS dashboard.
SMS to all members in the lead list will not sent, because of SMS count is less than the number of leads. In this case, we can buy an SMS pack using the blue color "Buy Pack" button on the Email and SMS dashboard.
Follow the Step 2 to Step 5.
Thank You.
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