Personal, COVID, and Fire Safety
Practising Active Solidarity as a Guest or Host: Advice and Guidance from the COP26 Social Reproduction Team
Core Principles for Active Solidarity as Living Practise Treating our host, guest and all those we share a home with with tolerance and respect. We do not engage in behaviors that exclude, threaten or disrespect others on the basis of gender ...
Booking & Payment Safety
Payments using Human Hotel Payments on the platform are processed by Human Hotel via our payment service provider, Stripe. Guest Protection As a guest, when you make a payment on the platform, we hold that payment until your booking is complete and ...
What measures are in place to ensure the safety of those taking part in the network as hosts and guests?
We take safety and security of those taking part in this network incredibly seriously. We will do as much as possible from a third-party standpoint to help ensure users stay safe while using the network by providing safety training and information ...
Our Safety, Safeguarding and Accessibility Policy
Climate Homestay Network: Safety, Safeguarding and Accessibility Statement (June 2021) Summary We will do as much as possible from a third-party standpoint to help ensure users stay safe while using the network by providing safety training and ...
Getting in Contact
Getting in Contact If you need advice or support, you can get in contact with the Homestay Helpdesk. For general enquiries please find us on through these channels: FAQs and Homestay Network Knowledge Base: ...
Personal Safety Advice and Guidelines
Personal Safety Review profiles carefully Take the time to carefully review member profiles. Read what members say about themselves. Give yourself the time to thoroughly read through all the information available and don’t compromise. If you’re ...
COVID-19 Safety Guidelines
COVID-19 Safety Recommended Guidelines for the Homestay Network These are recommended guidelines that you should follow to keep everyone safe whilst sharing your home. You should chat with your guest / host before the event to agree on any rules that ...
Fire Safety and Legal Requirements
Fire Safety and Legal Requirements For Hosts If you have accepted payment from a guest to stay in your home, then you are legally responsible for ensuring that you meet the requirements of Fire Safety Law - just like a hotel or hostel. If you are ...