How do sellers make money from other people’s items?
HYON sellers get commission from the sale of each item. The percentage they receive depends on the price of the item; higher priced items have a lower percentage (because math helps even things out that way—yay math!). You can find the commission ...
What do I do if I see that the items I receive to sell are damaged or broken?
Please document any damage or defects in the ‘Notes’ section for the item (under ‘Items I Own’ in HYON Connect), and inform your owner via the messaging area. If the defect is small, you may choose to sell it but we recommend that you disclose this ...
How does HYON pay sellers and owners?
Sellers and owners link their bank accounts to HYON Connect via Stripe. Once a sale is finalized, HYON Connect sends the appropriate funds to owners and sellers each Friday. We do the math, and you get the cash! Here’s how to connect your bank: On ...
How do I sell multiple items at a ‘bundle’ price?
There may be times where you bundle items together for a single cost. When you issue the cart, simply adjust the sale price of the items in the cart so that the total matches what you promised the seller. Try to make each item the approximate value ...
I signed up as a HYON seller but I have not received any requests to sell items.
The verification process is the most important part of signing up to be a HYON seller, so start by checking your profile to see if you are verified. Verified sellers will see “Verified HYON Seller” by their name. If you don’t see it, submit your ...